Return and Refund Policy

Our refund policy is valid for a period of 14 calendar days from the date of the delivery.  If you receive your order and are not satisfied for any reason you can return the product for a full refund (minus shipping cost).  If the period of 14 days has lapsed, we can't, unfortunately, offer you a refund.


 

The following criteria must be met to qualify for a refund:
-

- Product must be in original packaging


- Product must have original tag still attached


- Product must be unused


- Product must not be damaged. 

In order to ensure the above criteria has been met, all returns will be inspected.  If the product does not meet the listed criteria, we reserve the right not to issue a refund or to charge a 15% restocking fee.  


Holiday & Clearance items:
  Unfortunately, Holiday and Clearance items cannot be returned.  



In order to return an order, you must contact us first. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs. You must take care to ensure that the items are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund. Returns can be mailed to:


Piper and Grace Kids Apparel 

401 Marsh Island Dr. Cedar Point, NC 28584

 *Include your order number inside your return package.

  If you would like to contact us concerning any matter related to our Refund Policy, you may send an email to piperandgracekidsapparel@gmail.com



This document was last updated on April 6, 2022. is a place to describe your Return and Refund Policy to buyers.